Returns & Exchanges
At Groove LifeĀ®, we stand by our gear with a 94-year No BS Warranty, allowing you to return or exchange your items within 30 days of purchase for a perfect fit. Whether it is a size swap or a change of heart, we are here to ensure your adventure never stops.
Return Process
- 1.Visit Our Returns Portal
Head over to our online Return Center and enter your order number and shipping zip code to pull up your purchase history.
- 2.Select Your Items
Choose the specific products you wish to return or exchange and provide a brief reason so we can improve your future experience.
- 3.Print Your Prepaid Label
Once your request is authorized, download and print the prepaid shipping label provided via email and attach it to your package.
- 4.Ship It Back
Drop your package off at any authorized carrier location; once we receive and inspect the gear, we will process your refund or send out your new items.